Facebook Messenger is the #1 app in Canada and the US with over 1 billion active users and your customers are likely using it everyday.
Communication styles have shifted; people prefer messaging apps over email. It is the most engaging channel with 80% average open rates and 5-10X more engagement than email.
Our system utilizes the latest in chatbot technology. Here are some of the benefits it provides:
Customer Benefits
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Familiar conversational channel
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Self-service
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Immediate response
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Personalization
Business Benefits
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24/7 availability
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Increased response capability
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Streamlined process for repetitive inquiries
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Resource saving